Pricing

Simple pricing for elevator contractors
of every size

No Microsoft licensing fees. No per-user platform tax on top of our fee. Every plan includes compliance engine, offline mobile, and customer portal.

Starter

For small contractors (5–20 employees)

Contact SalesPricing based on team size
  • Up to 20 users
  • Up to 500 units
  • Dispatch board
  • Work orders & PM scheduling
  • Compliance engine (48 states)
  • ASME inspection checklists
  • Technician mobile app (PWA)
  • Offline inspection support
  • Customer portal (read-only)
  • Standard reports (5)
  • Email support
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Professional

For growing companies (20–100 employees)

Contact SalesPricing based on team size
  • Up to 100 users
  • Up to 2,500 units
  • Everything in Starter
  • Full customer portal with payments
  • Billing & invoicing module
  • Contract management
  • QuickBooks integration
  • Stripe payment processing
  • All 10 built-in reports
  • Parts & inventory management
  • Violation tracking & resolution
  • Priority email & phone support
  • Onboarding assistance
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Enterprise

For regional firms (100–500 employees)

Contact SalesCustom pricing for large teams
  • Unlimited users
  • Unlimited units
  • Everything in Professional
  • Multi-branch / multi-region support
  • Custom jurisdiction configurations
  • Advanced reporting & analytics
  • API access for integrations
  • SSO / SAML authentication
  • Custom data retention policies
  • Dedicated account manager
  • SLA-backed uptime guarantee
  • Legacy platform data migration included
  • Custom onboarding & training
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Cost Advantage

No Microsoft licensing fees

Legacy Dynamics-based platforms require Microsoft Dynamics 365 at $40–210 per user per month on top of their own fees. A 20-person shop can spend $10,000–50,000 per year just on platform licensing — before any elevator-specific software costs. ElevaTechPro is standalone. One bill. No platform tax.

vs. Legacy Platform + Dynamics
Save up to
$50k/yr
on platform licensing alone
Feature Comparison

What's included in each plan

Feature Starter Professional Enterprise
Dispatch board ✓ ✓ ✓
Work orders & PM scheduling ✓ ✓ ✓
Compliance engine (48 states) ✓ ✓ ✓
ASME inspection checklists ✓ ✓ ✓
Offline mobile inspections ✓ ✓ ✓
Customer portal Read-only ✓ Full (payments) ✓ Full (payments)
Billing & invoicing ✗ ✓ ✓
Contract management ✗ ✓ ✓
QuickBooks integration ✗ ✓ ✓
Parts & inventory ✗ ✓ ✓
Built-in reports 5 reports 10 reports 10 + custom
API access ✗ ✗ ✓
SSO / SAML ✗ ✗ ✓
Legacy platform migration Self-service Assisted ✓ Included
Support Email Email + Phone Dedicated manager
FAQ

Common questions

How long does setup take?
Most companies are fully operational within 2 hours. The guided onboarding wizard walks you through importing your units, configuring jurisdictions, and adding your technicians. Your first work order can be dispatched the same day you sign up. For Enterprise customers with larger datasets, our team provides assisted onboarding over 1–2 weeks.
Can I migrate my data from a legacy platform?
Yes. We have a dedicated Legacy platform migration tool that imports your units, buildings, customers, and technicians directly. Starter customers use the self-service import (CSV). Professional customers get assisted migration with a data review call. Enterprise customers get white-glove migration handled entirely by our team with zero downtime. See our full Competitor Migration Guide.
Does offline mode work on all devices?
Yes. The mobile app is a Progressive Web App (PWA) that works on any modern smartphone — iPhone, Android, or tablet. It installs to the home screen and works in full airplane mode. Offline capability doesn't require any special device or plan — it's included in all tiers.
What integrations are available?
QuickBooks Online sync and Stripe payment processing are included in Professional and Enterprise plans. API access for custom integrations is available on Enterprise. We're actively adding integrations based on customer demand — contact us if you have a specific integration need and we'll tell you where it sits on the roadmap.
Are there long-term contracts?
We offer both month-to-month and annual billing. Annual billing includes a meaningful discount. There are no setup fees, no cancellation penalties, and no minimum contract length on Starter or Professional. Enterprise contracts are typically annual with custom terms.
What kind of support do you provide?
Starter customers get email support with a 1-business-day response target. Professional customers get priority email and phone support with a 4-hour response target during business hours. Enterprise customers get a dedicated account manager, direct Slack access, and a guaranteed SLA response time. All customers have access to our Help Center documentation.

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